Last updated: June 2020
SCOPE AND CONSENT
TYPES OF INFORMATION WE COLLECT
HOW WE COLLECT YOUR INFORMATION
We collect your information when you use our online services in three main ways: Directly from you, when you provide it to us: for example, when you request products or services from us, when you register with us, respond to surveys, contact us or otherwise interact with us. Please remember that if others use devices into which you remain logged in, they may share information with us as if they were you, and they may have access to information that you have previously provided us. To protect your privacy, please log out from the online services you use from shared devices. Automatically, when you use our online services: we collect information through the use of our online services. From third parties including social networks, other online services, from publicly available records, and from our trusted business partners.
HOW WE USE YOUR INFORMATION
iWhen we collect personally identifiable information from children, we will only use that information for the express purpose for which it was collected. For example, if a child enters a sweepstakes, we will request the parent’s information and will only use the child’s email address to enter the child into the sweepstakes, to notify the parent of the child’s entry, and to identify and notify the child if he or she is a potential winner. The personally identifiable information will not be used for any other purpose, and the personally identifiable information will not be used after the promotion is complete. Sharing of Personally Identifiable Information Collected from Children Except as provided in this Section, we do not share personally identifiable information collected from children with any unaffiliated third parties. We may, however, share a child’s personally identifiable information that we have collected with parental consent in the following limited instances: We may share such information with third-party service providers who help RelyTV maintain the online services and provide other administrative services to us. We seek to ensure that these unaffiliated third parties may not use the personally identifiable information for any other purpose, and these unaffiliated third parties have agreed to maintain the confidentiality, security and integrity of the personally identifiable information. If a child is selected as a potential winner of one of our contests or sweepstakes, we will notify the child’s parent via the email address that the child submitted. If the parent consents, we will collect and share this information in order to fulfill the terms of the promotion. Finally, we may disclose a child’s personally identifiable information to third parties if we believe we are required to do so in order to comply with law (including court orders and subpoenas); to comply with requests from law enforcement agencies or the government; to enforce our User Agreement; to protect our rights, privacy, safety or property and the rights, privacy, safety or property of our employees or other users of our Sites; to protect our operations; and to permit us to pursue available remedies or limit the damages that we may sustain.
HOW WE PROTECT YOUR INFORMATION
We maintain procedural, technical and physical safeguards for our online services to help protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of the personal information you provide via our online services. We also ask the service providers that help us deliver our online services to so the same. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our online services. Unfortunately, no transmission of data is guaranteed to be completely secure. It may be possible for third parties not under our control to intercept or access transmissions or private communications unlawfully. Therefore, any transmission of personal information to us is made at your own risk. If you believe that your interaction with us is no longer secure, please notify us using the contact details below.
Usernames & Passwords
It is important that you protect and maintain the security of any account and that you notify us immediately of any unauthorized use of any RelyTV account. Do not disclose your password to anyone else.
YOUR RIGHTS AND CHOICES
Communication Preferences and Opt-outs If we offer a newsletter and you subscribe to one or more of our email newsletters or receive them from us and you don’t want them anymore, you can unsubscribe. Select the “unsubscribe” link at the bottom of any message, by other means provided to unsubscribe, or using the contact details below, to unsubscribe from marketing and promotional e-mails and associated marketing delivered to you on third party services based on your subscription data. However, you cannot unsubscribe from some service related messages. Mobile Apps For additional information about your choices in relation to Mobile Apps including information on how to opt out of targeted advertising see our Mobile Apps policy. Access and Correction In addition to the functionality provided to you via the online services (such as using “account settings” for registered users), where legally required we provide online visitors with access to their personal information and the ability to review, update and correct it. Some access requests may be subject to a small fee. To help your privacy and security, we will take reasonable steps to verify your identity, such as requiring a password and user ID, and possibly photo ID before granting access to your personal information. Please contact email@example.com for more information about exercising these rights. Data Retention and Deletion We will retain your data for as long as you use the online services and for a reasonable time thereafter. If you’d like to delete, modify or update the data that you provided via the online services please use the settings on the online services or contact us at firstname.lastname@example.org and we will respond in a reasonable time. Please note that some or all of this data may be required in order for the online services to function properly, and we may be required to retain certain information by law.
WHERE YOUR INFORMATION WILL BE USED
RelyTV is based in the United States and may from time to time transfer your personal information to other countries and make it accessible to any of our affiliates and third-party service providers internationally. Where the transfer of information is to a country, which does not provide an adequate level of information protection, RelyTV has taken steps to ensure that your personal information receives an appropriate level of protection. If you are located outside of the United States, please be aware that information we collect, including personal information, may be transferred to, and processed, stored and used in the United States. Under United States law, your personal information may be subject to access requests from governments, courts, or law enforcement in the United States. By using our online services and providing your personal information to us you understand and agree that your personal information may be sent to other countries including those which do not provide an equivalent level of information protection as the European Economic Area (EEA).
For more information about our information collection and use practices with respect to online services that are mobile applications (“Mobile Apps”) see the Mobile Apps policy.